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Service Monitoring Team
The point of contact for service certification in NFDI4Objects
About this space
This team organizes the processes of service control and service portfolio management in N4O, i.e., the evaluation, monitoring, and review of services with the aim of including, confirming, or excluding them from the N4O service portfolio (onboarding, recertification, offboarding). To this end, it is in contact with the respective service managers, i.e., the persons responsible for an individual service that is or is to become part of the N4O infrastructure.
Currently applications for certification technical services can be submitted on this page. Technical services provide a technical and organizational solution that typically includes storage and computing services, software, processes and workflows, and the necessary personnel support for various service desks.
For Community-related services we are currently working on the certification criteria. Community-related services ensure the structured organization and content moderation of a community discourse for the development, updating, and documentation of standards, best practices, and workflows. The results are made available in sustainable and generally accessible solutions.
It comprises the coordinator and members from all task areas in order to reflect the professional diversity and expertise in service quality management.
The committee, together with the service managers, selects a service category (according to the defined list) that defines the primary set of milestones or specific quality criteria/KPIs.
Based on the approved quality criteria, it prepares all relevant information and documents for the certification process and submits them to the certification board for review and decision.
Related documents
Reference: N4O-ASSE-2025-08-8